{"id":609,"date":"2022-02-09T08:56:35","date_gmt":"2022-02-09T08:56:35","guid":{"rendered":"https:\/\/afriforum911.afriforum.co.za\/?page_id=609"},"modified":"2022-11-03T13:44:05","modified_gmt":"2022-11-03T13:44:05","slug":"faqs","status":"publish","type":"page","link":"https:\/\/noodknoppie.co.za\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<style>#kt-layout-id_fcc3f8-f4 > .kt-row-column-wrap{align-content:start;}:where(#kt-layout-id_fcc3f8-f4 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}#kt-layout-id_fcc3f8-f4 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var( --global-kb-row-default-top, 25px );padding-bottom:var( --global-kb-row-default-bottom, 25px );padding-top:75px;padding-bottom:75px;grid-template-columns:minmax(0, 1fr);}#kt-layout-id_fcc3f8-f4{background-image:url('https:\/\/noodknoppie.co.za\/wp-content\/uploads\/2022\/02\/SL_060521_43530_09-scaled.jpg');background-size:cover;background-position:center center;background-attachment:scroll;background-repeat:no-repeat;}#kt-layout-id_fcc3f8-f4 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){#kt-layout-id_fcc3f8-f4 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){#kt-layout-id_fcc3f8-f4 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style>\n<div class=\"wp-block-kadence-rowlayout alignnone\"><div id=\"kt-layout-id_fcc3f8-f4\" class=\"kt-row-layout-inner kt-row-has-bg kt-layout-id_fcc3f8-f4\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-gutter-default kt-v-gutter-default kt-row-valign-top kt-row-layout-equal kt-tab-layout-inherit kt-m-colapse-left-to-right kt-mobile-layout-row kt-inner-column-height-full kb-theme-content-width\"><style>.kadence-column_949005-84 > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_949005-84 > .kt-inside-inner-col,.kadence-column_949005-84 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_949005-84 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_949005-84 > .kt-inside-inner-col{flex-direction:column;}.kadence-column_949005-84 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_949005-84 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_949005-84{position:relative;}@media all and (max-width: 1024px){.kadence-column_949005-84 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_949005-84 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-1 kadence-column_949005-84\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_95c512-a2, .wp-block-kadence-advancedheading.kt-adv-heading_95c512-a2[data-kb-block=\"kb-adv-heading_95c512-a2\"]{text-align:center;font-size:50px;font-style:normal;text-transform:uppercase;text-shadow:1px 1px 1px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedheading.kt-adv-heading_95c512-a2 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_95c512-a2[data-kb-block=\"kb-adv-heading_95c512-a2\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_95c512-a2 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_95c512-a2[data-kb-block=\"kb-adv-heading_95c512-a2\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading_95c512-a2, .wp-block-kadence-advancedheading.kt-adv-heading_95c512-a2[data-kb-block=\"kb-adv-heading_95c512-a2\"]{text-shadow:1px 1px 1px rgba(0, 0, 0, 0.2);}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading_95c512-a2, .wp-block-kadence-advancedheading.kt-adv-heading_95c512-a2[data-kb-block=\"kb-adv-heading_95c512-a2\"]{text-shadow:1px 1px 1px rgba(0, 0, 0, 0.2);}}<\/style>\n<h1 class=\"kt-adv-heading_95c512-a2 wp-block-kadence-advancedheading has-theme-palette-9-color has-text-color\" data-kb-block=\"kb-adv-heading_95c512-a2\">FAQs<\/h1>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n<style>#kt-layout-id_f76083-db > .kt-row-column-wrap{align-content:start;}:where(#kt-layout-id_f76083-db > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}#kt-layout-id_f76083-db > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var( --global-kb-row-default-top, 25px );padding-bottom:var( --global-kb-row-default-bottom, 25px );padding-top:0px;padding-bottom:75px;grid-template-columns:minmax(0, 1fr);}#kt-layout-id_f76083-db > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){#kt-layout-id_f76083-db > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){#kt-layout-id_f76083-db > .kt-row-column-wrap{padding-left:0px;padding-right:0px;grid-template-columns:minmax(0, 1fr);}}<\/style>\n<div class=\"wp-block-kadence-rowlayout alignnone\"><div id=\"kt-layout-id_f76083-db\" class=\"kt-row-layout-inner kt-layout-id_f76083-db\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-gutter-default kt-v-gutter-default kt-row-valign-top kt-row-layout-equal kt-tab-layout-inherit kt-m-colapse-left-to-right kt-mobile-layout-row kt-inner-column-height-full kb-theme-content-width\"><style>.kadence-column_625ba3-1d > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_625ba3-1d > .kt-inside-inner-col,.kadence-column_625ba3-1d > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_625ba3-1d > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_625ba3-1d > .kt-inside-inner-col{flex-direction:column;}.kadence-column_625ba3-1d > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_625ba3-1d > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_625ba3-1d{position:relative;}@media all and (max-width: 1024px){.kadence-column_625ba3-1d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_625ba3-1d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-1 kadence-column_625ba3-1d\"><div class=\"kt-inside-inner-col\"><style>#kt-layout-id_0c8c4d-e0 > .kt-row-column-wrap{align-content:start;}:where(#kt-layout-id_0c8c4d-e0 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}#kt-layout-id_0c8c4d-e0 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var( --global-kb-row-default-top, 25px );padding-bottom:var( --global-kb-row-default-bottom, 25px );padding-top:75px;padding-bottom:75px;grid-template-columns:minmax(0, 1fr);}#kt-layout-id_0c8c4d-e0 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){#kt-layout-id_0c8c4d-e0 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){#kt-layout-id_0c8c4d-e0 > .kt-row-column-wrap{padding-top:0px;padding-left:0px;padding-right:0px;grid-template-columns:minmax(0, 1fr);}}<\/style>\n<div class=\"wp-block-kadence-rowlayout alignnone\"><div id=\"kt-layout-id_0c8c4d-e0\" class=\"kt-row-layout-inner kt-layout-id_0c8c4d-e0\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-gutter-default kt-v-gutter-default kt-row-valign-top kt-row-layout-equal kt-tab-layout-inherit kt-m-colapse-left-to-right kt-mobile-layout-row kt-inner-column-height-full kb-theme-content-width\"><style>.kadence-column_733f8c-70 > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_733f8c-70 > .kt-inside-inner-col,.kadence-column_733f8c-70 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_733f8c-70 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_733f8c-70 > .kt-inside-inner-col{flex-direction:column;}.kadence-column_733f8c-70 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_733f8c-70 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_733f8c-70{position:relative;}@media all and (max-width: 1024px){.kadence-column_733f8c-70 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_733f8c-70 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-1 kadence-column_733f8c-70\"><div class=\"kt-inside-inner-col\"><style>.kt-accordion-id_49fe4c-4e .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:8px;}.kt-accordion-id_49fe4c-4e .kt-accordion-panel-inner{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;background:#ffffff;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id_49fe4c-4e > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-color:#f2f2f2;border-right-color:#f2f2f2;border-bottom-color:#f2f2f2;border-left-color:#f2f2f2;border-top-width:0px;border-right-width:0px;border-bottom-width:4px;border-left-width:0px;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:#ffffff;font-size:18px;line-height:24px;font-weight:400;color:var(--global-palette4, #2D3748);padding-top:20px;padding-right:10px;padding-bottom:6px;padding-left:16px;}.kt-accordion-id_49fe4c-4e:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_49fe4c-4e:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette4, #2D3748);}.kt-accordion-id_49fe4c-4e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:var(--global-palette4, #2D3748);}.kt-accordion-id_49fe4c-4e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_49fe4c-4e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id_49fe4c-4e > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id_49fe4c-4e .kt-blocks-accordion-header:focus-visible{color:#444444;background:#ffffff;border-top-color:#eeeeee;border-right-color:#eeeeee;border-bottom-color:#eeeeee;border-left-color:#eeeeee;}.kt-accordion-id_49fe4c-4e:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_49fe4c-4e:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id_49fe4c-4e:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id_49fe4c-4e:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id_49fe4c-4e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id_49fe4c-4e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id_49fe4c-4e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_49fe4c-4e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id_49fe4c-4e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id_49fe4c-4e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id_49fe4c-4e .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id_49fe4c-4e > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:#ff5500;background:#ffffff;border-top-color:#ff5500;border-right-color:#ff5500;border-bottom-color:#ff5500;border-left-color:#ff5500;}.kt-accordion-id_49fe4c-4e:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_49fe4c-4e:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ff5500;}.kt-accordion-id_49fe4c-4e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#ff5500;}.kt-accordion-id_49fe4c-4e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_49fe4c-4e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}@media all and (max-width: 767px){.kt-accordion-id_49fe4c-4e .kt-accordion-inner-wrap{display:block;}.kt-accordion-id_49fe4c-4e .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:8px;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-wrap kt-accordion-id_49fe4c-4e kt-accordion-has-19-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-none kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"0\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-17 kt-pane_1f7c33-23\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">GENERAL ENQUIRIES \u2013 FIRST ESTABLISH:<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<ul class=\"wp-block-list\" style=\"font-size:15px\"><li>Do you have sufficient data on your phone?<\/li><li>What version of the app have you got installed? You can see this at the bottom of the app\u2019s sign-in page.<\/li><li>\u2013 You can find and download the latest version in your smartphone\u2019s app shop.<\/li><li>\u2013 If it is an older version, you have to update the app to the latest version.<\/li><li>\u2013 It is advisable to enable auto updates for the app on your phone\u2019s settings.<\/li><li>Is your GPS location services on? It must ALWAYS be on!<\/li><li>Did you grant all permissions in the app?<\/li><li>Did you allow all notifications in your smartphone\u2019s settings?<\/li><\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-18 kt-pane_53b3ad-60\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">APP DOWNLOAD AND INSTALLATION<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p style=\"font-size:15px\">Download and install the app from Google Play (Android), App Store (Apple) or AppGallery (Huawei).<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-19 kt-pane_97e2d3-5a\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">REGISTRATION AND OTP<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<ul class=\"wp-block-list\" style=\"font-size:15px\"><li>Type in your phone number and click on \u201cSubmit\u201d.<\/li><li>An OTP will be sent to your smartphone via SMS.<\/li><li>Type this number in the available field, and click on \u201cSubmit\u201d.<\/li><li>You are now signed in.<\/li><\/ul>\n\n\n\n<p style=\"font-size:15px\"><strong>Question: Why didn\u2019t I receive an OTP when I signed in?<br><\/strong>A poor network can delay the sending of the OTP. Try to find a place where your signal is stronger and wait ten minutes. If you have still not received an OTP after ten minutes, try signing in again.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-19 kt-pane_abce48-fa\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">CREATE YOUR OWN PROFILE<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<ul class=\"wp-block-list\" style=\"font-size:15px\"><li>Click profile icon top left to open the menu.<\/li><li>Select \u201cProfile\u201d.<ul><li>Upload a profile picture. You will be prompted to allow access to photos and media. Click on \u201cAllow\u201d.<\/li><li>Select a picture \u2013 crop or move your picture within the guides and click \u201cDone\u201d (bottom right corner).<\/li><li>A pop-up message will confirm that your picture was uploaded.<\/li><li>You will be taken back to the profile where you must enter your name and surname.<\/li><li>Click on \u201cSave\u201d, which takes you back to the menu.<\/li><\/ul><\/li><\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-19 kt-pane_ce39da-ee\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">INVITE OR ADD A FAMILY MEMBER OR FRIEND<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<ul class=\"wp-block-list\" style=\"font-size:15px\"><li>On the main screen, click on \u201cMy friends\u201d (bottom right).<\/li><li>You will be taken to the \u201cMy family\/friends\u201d window.<\/li><li>Click \u201cRefresh family\/friends\u201d (top left).<\/li><li>Once the list has refreshed, click on \u201cInvite family\/friends\u201d (top right).<br>\u2013 You will be prompted to share via your preferred platform (e.g. WhatsApp, Outlook and Facebook).<br>\u2013 Invite a family member or friend via WhatsApp, Outlook or Facebook.<br>\u2013 A link will be sent to them to download the app.<\/li><li>Once your family member or friend has installed the app, click again on \u201cRefresh family\/friends\u201d. They will now appear in your family\/friends list.<\/li><li>Once they appear, click on their profile or name.<\/li><li>A window will open where you can manage your family member or friend\u2019s preferences.<\/li><li>Select \u201cNotify in case of emergency\u201d if you want them to receive emergency alerts from you.<\/li><li>You can also call by clicking on \u201cPhone\u201d afterwards.<br>\u2013 This will prompt you to use your phone.<br>\u2013 Select phone and click on \u201cDial\u201d.<\/li><\/ul>\n\n\n\n<p style=\"font-size:15px\"><strong>Question:<\/strong>&nbsp;<strong>Why can\u2019t see any family or friends in my family\/friends list?<br><\/strong>Make sure you have their number saved on your phone (in your contact list) and the person has downloaded and installed the App. Once they are saved on your phone and they have downloaded and installed the app, refresh your family\/friend list and their name will appear.<\/p>\n\n\n\n<p style=\"font-size:15px\"><strong>Question: Why didn\u2019t I receive push notifications from family or friends when they send an alert<\/strong>&nbsp;<strong>when the app is closed?<br><\/strong>Go to your smartphone\u2019s settings, select \u201cNotifications\u201d and allow \u201cAll notifications\u201d. Check your cellular network and ensure there is sufficient signal as this can delay notifications.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-19 kt-pane_0d6b30-16\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">ADD DEPENDANTS<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<ul class=\"wp-block-list\" style=\"font-size:15px\"><li>Click profile pic (top left) to open the menu.<\/li><li>Select \u201cDependants\u201d.<br>\u2013 Select \u201cAdd dependants\u201d (top right).<br>\u2013 You will be prompted to add a dependant (click \u201cYes\u201d).<br>\u2013 You will then be prompted to add more dependants or go back (\u201cAdd more\u201d).<br>\u2013 Add another dependant and click \u201cYes\u201d.<br>\u2013 You will once again be prompted to add more or go back (click \u201cGo back\u201d when you have finished adding dependants).<\/li><\/ul>\n\n\n\n<p style=\"font-size:15px\"><strong>Question: Why can\u2019t I see or add dependants?<br><\/strong>Make sure you have their number saved on your phone (in the contact list) and that the person downloaded and installed the app. Once they are saved on your phone and they have downloaded and installed the app, click on \u201cRefresh family\/friends\u201d and their details will appear.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-19 kt-pane_e1a4e1-4f\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">REMOVE DEPENDANTS<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<ul class=\"wp-block-list\" style=\"font-size:15px\"><li>Click profile pic (top left) to open the menu.<ul><li>Select \u201cDependants\u201d.<\/li><li>Click on your dependant\u2019s picture or profile name.<\/li><li>You will be navigated to the page to allow rights.<\/li><li>Click \u201cRemove as a dependant\u201d (bottom of your screen).<\/li><li>Click \u201cYes\u201d to remove the dependant.<\/li><\/ul><\/li><\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-19 kt-pane_d40382-22\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">GIVING DEPENDANTS EMERGENCY SERVICE PERMISSIONS<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<ul class=\"wp-block-list\" style=\"font-size:15px\"><li>To grant emergency service permission to nominated family members, click the profile pic (top left) to open the menu.<\/li><li>Select \u201cDependants\u201d.<br>\u2013 Click on the nominated dependant\u2019s picture or name.<br>\u2013 You will be navigated to a page where you can grant these rights.<br>\u2013 Select \u201cAllow use of armed response\u201d if you want to grant the dependant this right.<br>\u2013 Select \u201cAllow use of medical emergency response\u201d if you want to grant the dependant this right.<\/li><\/ul>\n\n\n\n<p style=\"font-size:15px\"><strong>Question: Why can\u2019t I send an alert on behalf of my dependants?<br><\/strong>You can only send an alert on behalf of a family member if you have added them as dependants. Add them as dependants by clicking the menu bar, then on \u201cDependants\u201d and then \u201cAdd dependants\u201d. You can now activate armed response and\/or medical response by clicking on the relevant toggle switches.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-19 kt-pane_f3fb25-f0\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">CREATING GROUPS<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<ul class=\"wp-block-list\" style=\"font-size:15px\"><li>Select \u201cMy groups\u201d on the main screen (bottom left corner).<\/li><li>You will be navigated to \u201cMy groups\u201d.<\/li><li>Click on \u201cAdd new group\u201d (top right corner).<\/li><li>A new window will open where you can select the group\u2019s icon at the top by clicking left or right on the icons presented to you. Select one of these icons.<\/li><li>Alternatively, you may upload a picture or photograph from your phone by tapping on the upload button to the left of the icons.<\/li><li>Below this you can name your group by typing in your preferred group name.<\/li><li>Once you have named your group, you can select group members by scrolling down and clicking on the tick box next to each name. You can select an unlimited number of members for each group.<\/li><li>Once you have completed this, click \u201cSave\u201d and you will be taken back to the \u201cMy groups\u201d page. Here you will see all the groups that you created or are a part of, as well as groups\u2019 names and how many members each has.<\/li><li>By clicking on the 24+ button at the bottom centre of your screen, you will be taken back to the main screen.<\/li><li>At the top centre of your screen you will see a square pane that reads \u201cNo groups have been selected\u201d.<br>\u2013 Select the pane and chose your group.<br>\u2013 The group members whom you selected for that specific group will now appear on the list.<br>\u2013 Click on the same pane at the top to select a different group.<br>\u2013 The group members for the new group will update on the list.<\/li><\/ul>\n\n\n\n<p style=\"font-size:15px\"><strong>Question:<\/strong><strong>&nbsp;Why can\u2019t I see or add my family or friends under groups?<br><\/strong>Make sure you have their numbers saved on your smartphone\u2019s contact list and that they have downloaded and installed the app. Once they are saved on your phone and they have downloaded and installed the app, click on \u201cRefresh friends\u201d and they will appear.<\/p>\n\n\n\n<p style=\"font-size:15px\"><strong>Question:<\/strong>&nbsp;<strong>Why can\u2019t I see my family or friends on the home page map?<br><\/strong>Did you create a group and invite your family and friends? Did your family and friends accept your group invite? Did you select a group on the home page map? Tap on top centre box and select the relevant group.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-19 kt-pane_05875e-93\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">DELETING GROUPS<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<ul class=\"wp-block-list\" style=\"font-size:15px\"><li>Click on \u201cMy groups\u201d on the main map screen (bottom left).<\/li><li>You will be navigated to \u201cMy groups\u201d screen.<\/li><li>Select the group you wish to delete.<\/li><li>The group window will open; click on the red trash can (bottom left).<\/li><li>You will be asked if you want to delete the group and whether you are sure.<\/li><li>Click on \u201cOK\u201d.<\/li><li>Your group should be deleted.<\/li><\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-19 kt-pane_91be6c-62\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">TRIGGERING AN ALERT \u2013 FRIEND ALERT \/ ARMED RESPONSE \/ MEDICAL RESPONSE<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<ul class=\"wp-block-list\" style=\"font-size:15px\"><li>You will see three floating icons on the home screen (middle right):<br>\u2013 Family or friend alert \u2013 top people icon, orange<br>\u2013 Armed response alert \u2013 middle shield icon, blue<br>\u2013 Medical alert \u2013 bottom medical icon, red<\/li><li><strong>To send a family\/friend alert, click on the orange icon (family and friends)<\/strong>.<br>\u2013 You will be prompted with a three-second countdown<br>\u2013 You can cancel this alert before it is sent (for example if you accidentally pressed the button or if you no longer need assistance).<br><strong>Please test this.<\/strong><br>\u2013 Once the alert is sent the icon will turn red.<br>\u2013 Your selected family or friends will receive an alert from you in the app with your location and an alert that you need assistance.<br>\u2013 When your family or friends opens the alert, you will be informed that someone has opened the alert.<br>\u2013 When they navigate to you, you will be notified that they are on their way.<br>\u2013 You can cancel the family or friends alert by clicking on the red friend icon.<br>\u2013 You will be prompted to cancel or complete the family or friends alert (\u201cAre you sure?\u201d). Click on \u201cYes\u201d.<br>\u2013 Once the alert has been cancelled, it will disappear from your selected family or friends\u2019 apps.<\/li><li><strong>To send an armed response alert, click on the blue icon (shield).<br><\/strong>\u2013 You will be prompted with a three-second countdown.<br>\u2013 You can cancel this alert before it is sent (for example if you accidentally pressed the button or if you no longer need assistance).<br><strong>Please test this.<\/strong><br>\u2013 Once the alert is sent, the security company as well as your selected family will be notified of your alert.<br>\u2013 Your alert will go to the respective security company\u2019s national operations centre as well as that of Response24 together with the user\u2019s correct details and GPS location.<\/li><li><strong>To send end a medical response alert, click on the red icon (medical cross).<br><\/strong>\u2013 You will be prompted with a three-second countdown.<br>\u2013 You can cancel this alert before it is sent (for example if you accidentally pressed the button or if you no longer need assistance).<br><strong>Please test this.<\/strong><br>\u2013 Your alert will go directly to ER24 and Response24\u2019s national operations centre together with the user\u2019s correct details and GPS location.<br>\u2013 Once the alert is sent, your selected family will be notified of your alert.<\/li><\/ul>\n\n\n\n<p style=\"font-size:15px\"><strong>Question: Why don\u2019t I receive friends alerts from family or friends?<br><\/strong>Make sure you are marked as \u201cNotify in case of emergency\u201d on your family members or friends\u2019 app.<\/p>\n\n\n\n<p style=\"font-size:15px\"><strong>Question: Why don\u2019t my family or friends receive my alerts?<br><\/strong>Make sure you marked these family members or friends as \u201cNotify in case of emergency\u201d in your friends list.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-19 kt-pane_044fc2-90\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">SENDING AN ALERT ON BEHALF OF A DEPENDANT AND NAVIGATING TO THEM<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<ul class=\"wp-block-list\" style=\"font-size:15px\"><li>When on the main screen, click on your dependant\u2019s photo.<\/li><li>You will be prompted with a tab (bottom of the screen) with your selected dependant\u2019s photo and name, where you can select the below actions:<br>\u2013&nbsp;<strong>Navigate<\/strong>&nbsp;\u2013 Navigate to your dependants using Maps; you will be redirected to the maps application on your phone to be able to navigate to that person. Check that the location is correct and corresponds to the location on the AfriForum 911 emergency app.<br>\u2013&nbsp;<strong>Trigger an armed response alert<\/strong>&nbsp;\u2013 You can send an armed response vehicle to your dependant\u2019s location if you have enabled their rights; this will show as \u201dDisabled\u201d if you have not given them rights.<br>\u2013 The alert will be sent with the details of your dependant that you have selected to the national operations centre.<br>\u2013&nbsp;<strong>Trigger a medical response alert<\/strong>&nbsp;\u2013 You can send a medical response vehicle to your dependant\u2019s location if you have enabled their right; this will show as \u201cDisabled\u201d if you have not given them rights.<br>\u2013 The alert will be sent with the details of your dependant you have selected to the ER24 and Response24 national operations centres.<br>\u2013&nbsp;<strong>Message \u2013&nbsp;<\/strong>You will be taken to the in-app message pane where you can type and send a message to your selected dependant. You can also receive messages here.<\/li><\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-19 kt-pane_0a5a79-da\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">CREATING A GEOFENCE<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<ul class=\"wp-block-list\" style=\"font-size:15px\"><li>On the main map screen, ensure that the correct group is selected (top centre box).<\/li><li>Long hold the area or location that you want to geofence for approximately two to three seconds.<\/li><li>You will be prompted with the geofence tab (bottom of the screen):<br>\u2013 Name your geofence, e.g. \u201cSchool\u201d.<br>\u2013 Click on \u201cRadius\u201d by sliding the blue dot along the white line (left or right to adjust radius in kilometres).<br>\u2013 Select \u201cNotify when entering geofence\u201d.<br>\u2013 Select \u201cNotify when exiting geofence\u201d.<br>\u2013 Click on \u201cSave\u201d.<\/li><li>The geofence will appear on the map where you clicked.<\/li><li>Ask a friend or dependant to test the geofence for you by entering or exiting the area.<br>\u2013 You should receive a notification when your friend or dependant enters the geofence.<br>\u2013 You should receive a notification when your friend or dependant exits the geofence.<\/li><\/ul>\n\n\n\n<p style=\"font-size:15px\">You can also create a geofence as follows:<\/p>\n\n\n\n<ul class=\"wp-block-list\" style=\"font-size:15px\"><li>On the main map screen, ensure that the correct group is selected (top centre box).<\/li><li>Go to the main menu and select \u201cGeofence\u201d.<\/li><li>To search for an address, click on the plus icon. Type in the street address and select it from the dropdown list.<\/li><li>Set the geofence radius by sliding the slider right to left and then turn on the notifications by clicking on the two toggle switches.<\/li><li>Click on \u201cSave\u201d.<\/li><li>To return to the home screen, click on the back arrow in the top left side of the screen.<\/li><\/ul>\n\n\n\n<p style=\"font-size:15px\"><strong>Question: How do I set up a geofence?<br><\/strong>Long hold on the map. The geofence tab will appear. Name the geofence and drag the radius line back or forth to select the radius distance. Set the toggle switch to notify you when the geofence is entered or exited. Then click on \u201cSave\u201d. You will now see the geofence on the map.<\/p>\n\n\n\n<p style=\"font-size:15px\"><strong>Question: Why don\u2019t I receive push notifications when my family and friends enter or exit the geofence when the app is closed?<br><\/strong>Go to your smartphone\u2019s settings, select \u201cNotifications\u201d and then \u201cAllow all notifications\u201d. Check your network and ensure the signal is sufficient to receive notifications, as network signal can delay notifications.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-19 kt-pane_19b313-f6\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">DELETING A GEOFENCE<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<ul class=\"wp-block-list\" style=\"font-size:15px\"><li>When on the main map screen, click once on the geofence that you wish to delete.<\/li><li>A geofence tab will open (bottom of the screen).<\/li><li>Click on the red trash can (bottom left).<\/li><li>You will be asked if you want to delete the geofence and whether you are sure.<\/li><li>Click on \u201cOK\u201d to delete it.<\/li><li>The geofence will disappear off the main screen.<\/li><\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-19 kt-pane_d88fe9-44\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">TUTORIALS<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<ul class=\"wp-block-list\" style=\"font-size:15px\"><li>Click on the profile pic in the top left part of the screen to open the menu.<\/li><li>Click on \u201cTutorial\u201d.<\/li><li>Click on he link&nbsp;<a href=\"https:\/\/www.afriforum911.co.za\/en\/download\/\">https:\/\/www.afriforum911.co.za\/en\/download\/<\/a>.<\/li><\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-19 kt-pane_42d95b-ad\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">TERMS AND CONDITIONS<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<ul class=\"wp-block-list\" style=\"font-size:15px\"><li>Click on the profile pic in the top left part of the screen to open the menu.<\/li><li>Click on \u201cTerms and conditions\u201d.<\/li><li>Click on the link&nbsp;<a href=\"https:\/\/noodknoppie.co.za\/en\/terms-and-conditions\/\">https:\/\/noodknoppie.co.za\/en\/terms-and-conditions\/<\/a>.<\/li><\/ul>\n\n\n\n<p style=\"font-size:15px\"><strong>Question: Why do I need to read the terms and conditions?<br><\/strong>It is important to understand the terms and conditions before downloading and using the application. This include the limitations to the AfriForum 911 services, radius of response, etc.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<style>#kt-layout-id_c10cdc-23 > .kt-row-column-wrap{align-content:start;}:where(#kt-layout-id_c10cdc-23 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}#kt-layout-id_c10cdc-23 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var( --global-kb-row-default-top, 25px );padding-bottom:var( --global-kb-row-default-bottom, 25px );padding-top:75px;padding-bottom:75px;grid-template-columns:repeat(2, minmax(0, 1fr));}#kt-layout-id_c10cdc-23 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){#kt-layout-id_c10cdc-23 > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){#kt-layout-id_c10cdc-23 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style>\n<div class=\"wp-block-kadence-rowlayout alignnone\"><div id=\"kt-layout-id_c10cdc-23\" class=\"kt-row-layout-inner kt-layout-id_c10cdc-23\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-gutter-default kt-v-gutter-default kt-row-valign-top kt-row-layout-equal kt-tab-layout-inherit kt-m-colapse-left-to-right kt-mobile-layout-row kt-inner-column-height-full kb-theme-content-width\"><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>FAQs<\/p>\n","protected":false},"author":81,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_analysis_target_kw":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-609","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"AfriForum","author_link":"https:\/\/noodknoppie.co.za\/en\/author\/wianviljoen\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/noodknoppie.co.za\/en\/wp-json\/wp\/v2\/pages\/609","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/noodknoppie.co.za\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/noodknoppie.co.za\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/noodknoppie.co.za\/en\/wp-json\/wp\/v2\/users\/81"}],"replies":[{"embeddable":true,"href":"https:\/\/noodknoppie.co.za\/en\/wp-json\/wp\/v2\/comments?post=609"}],"version-history":[{"count":5,"href":"https:\/\/noodknoppie.co.za\/en\/wp-json\/wp\/v2\/pages\/609\/revisions"}],"predecessor-version":[{"id":669,"href":"https:\/\/noodknoppie.co.za\/en\/wp-json\/wp\/v2\/pages\/609\/revisions\/669"}],"wp:attachment":[{"href":"https:\/\/noodknoppie.co.za\/en\/wp-json\/wp\/v2\/media?parent=609"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}